Terms and conditions

1. Orders & Payment

1. Orders & Payment
All orders are made-to-order and processed once payment is confirmed.
We accept payment methods, e.g., credit cards, PayPal, Klarna.
Prices are subject to change without notice, but changes will not affect orders already placed.
2. Shipping & Handling
Candles are hand-poured to order and may take [2 weeks to ship.
Soy wax candles require up to 2 weeks to cure before first use.
Shipping times are estimates and may vary depending on carrier or location.
Customers are responsible for providing the correct shipping address.

3. Returns & Exchanges
Due to the custom nature of our products, we do not accept returns for changed minds.
If an item arrives damaged or is missing, contact us within [2 days] for a replacement.
All claims must include photo proof of the issue.

4. Product Care & Safety
Candles are intended for indoor use only.
Never leave a burning candle unattended.
Keep away from children and pets.
Follow all instructions included with your candle for safe burning.

5. Intellectual Property
All product images, descriptions, and designs are the property of Eternal flames 777
Unauthorized use, reproduction, or resale is prohibited.

6. Limitation of Liability

We are not responsible for any indirect damages, losses, or injuries resulting from the use of our products.

use at your own risk

Liability is limited to the original purchase price of the product.

7. Privacy

Your personal information will be used according to our Privacy Policy.

8. Governing Law
These terms are governed by the laws of New York State
Any disputes will be resolved in the courts of Ontario county

9. Changes to Terms
We reserve the right to update these terms at any time. Updated terms will be posted on our website

• All orders are made-to-order and processed once payment is confirmed.

• We accept [list your payment methods, e.g., credit cards, PayPal, Klarna].

• Prices are subject to change without notice, but changes will not affect orders already placed.

2. Shipping & Handling

• Candles are hand-poured to order and may take [X days] to ship.

• Soy wax candles require up to 2 weeks to cure before first use.

• Shipping times are estimates and may vary depending on carrier or location.

• Customers are responsible for providing the correct shipping address.

3. Returns & Exchanges

• Due to the custom nature of our products, we do not accept returns for changed minds.

• If an item arrives damaged or is missing, contact us within [X days] for a replacement or refund.

• All claims must include photo proof of the issue.

4. Product Care & Safety

• Candles are intended for indoor use only.

• Never leave a burning candle unattended.

• Keep away from children and pets.

• Follow all instructions included with your candle for safe burning.

5. Intellectual Property

• All product images, descriptions, and designs are the property of [Your Candle Shop Name].

• Unauthorized use, reproduction, or resale is prohibited.

6. Limitation of Liability

• We are not responsible for any indirect damages, losses, or injuries resulting from the use of our products.

• Liability is limited to the original purchase price of the product.

7. Privacy

• Your personal information will be used according to our Privacy Policy.

8. Governing Law

• These terms are governed by the laws of [Your State/Region].

• Any disputes will be resolved in the courts of [Your State/Region].

9. Changes to Terms

• We reserve the right to update these terms at any time. Updated terms will be posted on the website.

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